GENERAL TERMS AND CONDITIONS OF SALES

The following General Terms and Conditions of Sale govern the offer and sale of products on our website ("RoyaumsOutlet.com"). The products purchased on RoyaumsOutlet.com are sold directly by Beau Monde Fashion Group B.V. (the “Vendor”), with a registered office in Amsterdam at Ingelandenweg 1, 1069 WE Amsterdam, business register Chamber of commerce number 71491384 and VAT number NL858736688B01, Requests for information should be made to Customer Care. For further assistance, please go to our contact section where you will find information on orders, shipping, refunds and returning products purchased on our website.


You can always contact the us through Customerservice@RoyaumsOutlet.com for any other legal information.

  1.  Our Business Policy

1.1
The Vendor offers products for sale on RoyaumsOutlet.com and its e-commerce business services are available exclusively to its end users, i.e. "customers". We reserve the right to only accept orders from those over 18 years old.


1.2 
“Customer" means any individual who is acting for purposes outside of his or her trade, business or profession. If you are not a "customer", please do not buy any products on RoyaumsOutlet.com.

 
1.3 
The Vendor reserves the right not to accept orders received from users who are no "customers".


1.4 
These General Terms and Conditions exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on RoyaumsOutlet.com between the users of RoyaumsOutlet.com and the Vendor.

 
1.5 
The General Terms and Conditions do not apply to the provision of services or the sale of products by third parties that are present on RoyaumsOutlet.com via links, banners or other hypertext connections. Before placing orders and purchasing products and services from third parties, we recommend that you verify their terms and conditions. Under no circumstances shall the Vendor be deemed liable for the supply of third party services or for the execution of e-commerce transactions between users of RoyaumsOutlet.com and third parties.

  1. How to place an order, and our contract with you 

2.1
To place an order for one or more products on RoyaumsOutlet.com, you must add items to your shopping bag, enter your billing/shipping address, select your delivery option and choose your payment method to complete your order.

2.2

Before proceeding to purchase, we ask that you carefully read the General Terms and Conditions of Sale and the Return Policy. You may wish to print a copy using the print option and keep it safe for your own personal use.

2.3 
On the order confirmation page, which appears just before the completion of your order, we will provide you with a summary of each product ordered, the price (including all applicable taxes, duties and fees), and the cost of shipping (including any additional fees you may be charged if you choose shipping that is faster than and/or different to standard shipping).

2.4
When you proceed to purchase, you will be required to pay the price indicated therein. Before order completion, you will be asked to identify and correct any possible input errors.

2.5
English is the language used for finalizing the contract with the Vendor.

2.6
By placing an order, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with the Vendor. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not complete your purchase on RoyaumsOutlet.com.

2.7
By placing an order, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on RoyaumsOutlet.com, including those accessed via links, and including the General Terms and Conditions of Use and the Return Policy

  1. Warranty/Guarantees and product price indication

3.1
The website RoyaumsOutlet.com exclusively sells luxury and high end products. These products are purchased by the Vendor from fashion houses, manufacturers and dealers, carefully selected for their stringent quality control. 


3.2 
The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards. 


3.3
The main characteristics of the products are shown on each product page on RoyaumsOutlet.com. The images and colors of the products offered for sale on RoyaumsOutlet.com may not correspond exactly to the true garments due to the Internet browser or monitor used.


3.4
From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. 


3.5
Please check the final price before placing your order. In the event of a recognizable error in the indication - by the Vendor - of the product price or calculation of the amount requested at payment, the Vendor will reject the order and contact the user to offer them the opportunity to purchase the product(s) at the correct price. 


3.6
The Vendor cannot accept purchase requests from countries not listed on the splash page.


3.7
The Vendor is under a legal duty to supply products to you as a customer that are in conformity with the contract between you and the Vendor. Nothing in these General Terms and Conditions of Sale or the Return Policy will affect your legal rights. If you believe that the products we have supplied do not conform with the contract between you and the Vendor, please contact Customer Care. If you wish to exercise your legal rights to reject products, the Return Policy applies.

3.8
All products sold by ROYAUMS Outlet are covered by a 3 (three) month warranty for lack of conformity.

  1. Payment

4.1 
Payment of the price of the products and the costs of their shipping and delivery must be made using one of the methods indicated on the payment page. Under no circumstances will you be charged more than the cost incurred by the Vendor relative to the payment method chosen by you. 


4.2
In the case of payment by credit/debit card, all details (for example, card number or expiration date) will be sent via an encrypted protocol to the banks which provide remote electronic payment services to the Vendor, without third parties having any access whatsoever thereto. These details will not be used by the Vendor except for carrying out procedures relevant to your purchase or issuing refunds in the case of returns, subsequent to the exercise of your right to return, or for reporting cases of fraud on RoyaumsOutlet.com to the police or other authorities. The purchase price of the products and the costs for their delivery as indicated on the order summary page will be charged to your account at the moment in which your order is shipped.

  1. Shipping, delivery and insurance

6.1
For information about delivery, please visit our shipping section and read the details carefully. The information provided therein is an integral part of these General Terms and Conditions of Sale.

  1. Customer Care

7.1
If you have any questions, please contact our Customer service team on customerservice@royaumsoutlet.com or on the chat. For more contact information, please view our contact page.

  1. Return Policy

8.1
Items should be returned unused, and with all garment and tags still attached. Returns that are damaged or soiled will not be accepted and will be sent back to the customer and/or a refund refused. Please note that ROYAUMS OUTLET does offer exchanges. Please view our Return Policy for more details.

    9. Amendments and updates

9.1
The General Terms and Conditions of Sale (including the Returns Policy) may be amended from time to time. Any changes are effective as of the date of publication on RoyaumsOutlet.com and will apply to any new orders you place following the date of publication. 

          10. PRIVACY   

10.1.     
Royaumsoutlet.com will process personal details of the Customer in accordance with the privacy statement as specified down below. 

10.2.     
By using the Website, the Customer is providing certain personal data to Royaumsoutlet.com. Which only retain and use the personal data provided directly by the Customer or for which it is clear that it has been supplied to Royaumsoutlet.com to be processed. The Customer’s privacy is of great importance to Royaumsoutlet.com. Therefore the processing of his/her personal data is done with the utmost care and in compliance with the requirements laid down by the Dutch Personal Data Protection Act (DPDA). Royaumsoutlet.com will not provide any personal data to third parties without the Customer’s permission. This privacy statement was last amended on the 29th of March 2016. 

10.3.    
Royaumsoutlet.com uses the following data to process orders:  ·      Name and address  ·      Telephone number  ·      Billing address  ·      Email address  ·      Payment details 

10.4.     
Royaumsoutlet.com has a newsletter to inform those interested of Royaumsoutlet.com's products. The Customer’s email address will be added to the list of subscribers with his/her explicit consent only. Each newsletter contains a link to unsubscribe from the newsletter. 

10.5.     
Certain features of Royaumsoutlet.com’s services require the Customer to register beforehand. After his/her registration Royaumsoutlet.com will retain the Customer’s username and the personal data he/she provided so he/she do not have to re-enter it every time he/she visits the Website, to contact him/her in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the Product(s) and services the Customer have purchased from Royaumsoutlet.com. Royaumsoutlet.com will not provide the data linked to the Customer’s username to third parties unless it is necessary for the execution of the agreement concluded with Royaumsoutlet.com or if this is required by law. In the event of suspicion of fraud or misuse of the Website, Royaumsoutlet.com may hand over personal data to the entitled authorities. To register on the Website Royaumsoutlet.com requires the following data: 
·      Name and address  
·      Telephone number  
·      Billing address  
·      Email address  
·      Payment details 

10.6.     
Cookies: In order to provide the Customer with optimum service Royaumsoutlet.com may use cookies. Cookies are small text files that can be read by a web server in the domain that put the cookie on the Customer’s hard drive. Cookies are used to store the Customer’s preferences and settings. 

10.7.     
Google Analytics: To compile analytics, such as how often users visit the Website and what pages they visit when they do so, Royaumsoutlet.com uses Google Analytics. Google Analytics collects the IP address assigned to the Customer’s on the date he/she visits the website. Royaumsoutlet.com only uses the information from Google Analytics to maintain and improve the Website’s technical performance. Royaumsoutlet.com does not combine the information collected through the use of Google Analytics with personally identifiable information.